APrivacy policy you must add what information you collect and the way you share and take care of the information, also you must include the following verbatim:
We will never disclose any personal information such as Phone numbers and SMS consent with any third parties for marketing purposes.
Terms and conditions:
Terms of Service must have an SMS disclosure that includes the types of messages consumers can expect to receive, texting cadence, message and data rate notices, privacy policy links, and opt-out instructions.
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
NOW UNDER THE TCR APPLICATION FORM IN THE ADMIN PORTAL:
SMS message details
You need to explain What service your company or business provides to your customers and also It must contain the message frequency in numbers. (the amount of messages that you will be sending to the customers) (it could be daily, weekly, monthly, yearly and also specify is that is per customer or across all numbers) and how will you use the SMS in your business.
Example messages:
You need to create messages as you are already using the SMS for texting and it must include the (Reply stop to opt-out from COMPANY NAME messages) at the end of the example.
Consent method: you need to choose it depending on your website contact section.
They fill out a website form if you are collecting phone numbers through the website.
They message us first if you are NOT collecting phone numbers through the website.
Subscriber Opt-in and Opt-out messaging
Opt-in Message:
Thank you for opting into SMS messages from (Company name). Messaging frequency may vary. To opt out, text STOP. For assistance, text HELP or visit (website URL) Privacy policy (Privacy policy URL) Terms of Service (Terms and conditions URL) Message and data rates apply.
Opt-Out Message:
Thank you for opting out of SMS messages from (Company name). You will no longer receive messages from (Company name). To opt back in at any time reply START.
Help Message:
Thank you for contacting FixhubFL LLC You can find help online at www.fixhubfl.com Visit ( Privacy policy URL for privacy policy ) and (terms and conditions URL for Terms of Service).
